iPayTotal is a rapidly growing provider of high-risk payment solutions for various businesses.

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iPayTotal offers customizable payment solutions at competitive prices while providing multiple layers of security. The company’s tailormade package includes an arrangement of a merchant account (MID) with one of its international acquiring banking partners, with an award-winning payment gateway service, reporting tools, integrated fraud-prevention, and free dedicated lifetime support. The organization brings transparency and standards to the high-risk payment processing industry, providing businesses with the most competitive deals in high-risk merchant accounts suited to their needs. The company offers these solutions in integrated packages that will perfectly adjust to the client’s company card payment requirements. iPayTotal is a global payments company , we can assist merchants in creating high-risk merchant account and provide them with customized online fraud-free credit card processing solutions. We believe that merchants deserve better.  We provide a system that delivers a seamless experience and drives growth. We take time to understand any businesses operational challenges and present cost-effective solutions to improve inefficiencies, and in turn, increase profitability. Apart from our headquarters in the UK, we have operations in the Philippines, India, and across the US. We continue to grow serving millions of customers across all market segments… wherever they are in   the world.  Our National and International Connections with Acquiring Partners gives  us the edge to offer reliable Credit & Debit Processing to almost every  industry which is considered low or high risk. As the world’s digital demands continue to rise, we are proud to have our in-house developed white label gateway solution with one of the   best payment technology today . And as our company grows in parallel  to such demands, we also want to acknowledge our great relationships   with international banking institutions around the world to provide IBAN and SWIFT banking solutions. We are also grateful for the support of our other highly-regarded technology providers around the world who made it possible for us to provide a highly customised and secured payment gateway for our   customers.

What were the initial challenges you faced?

Success, like every growth, needs nurturing. In the business industry, thousands of  ideas are generated, and millions are rejected. However, iPayTotal Ltd was not such  one idea. iPayTotal Ltd was an idea started by three people three years ago, and   their aims were clear: they were going to make it work.   They planted this small seed, but they didn’t hope for it to just grow on its own; they   nurtured the growth of the company to put it up on its feet where it is today. Through intricately handled meetings, teams and designs, they went up against every obstacle, only to come out stronger and bigger. There were hindrances and hardships, but there was more hard work and ambition. Every entangled situation was thought over to provide the best service that we do till date. And with this, we can say that we are an international company, with offices in countries like United States, Canada, Philippines, Singapore, United Kingdom, Hong Kong, India and South Africa, providing services from Payment Acquiring to IBAN Accounts to Prepaid Cards, with partnerships and alliances with the top-level banks and financial organizations all around the globe. We believe that every idea needs encouragement, and with our services, we want to   make your growth conducive, because greatness starts from small beginnings. To   celebrate our third anniversary, we have decided to grow BIG and we are planning to go offshore to cater the whole world as a licensed institution. We have faced many different challenges over the years. We struggled initially understanding various fraudulent activities and then worked on to provide high safety systems. Now our international payment gateway provides powerful built-in fraud prevention filters and monitoring tools based on client behaviour, ensuring any suspicious activity is blocked.  

Which was that point that triggered the growth of the company?

Although many industry initiatives focus on fraud and identity theft, the reality is that a significant percentage of financial losses associated with credit, and debit payments is the result of organized crime, business failures, inadequate monitoring of merchant accounts & financial loss from unfunded chargebacks. As the saying goes, “Experience is the best teacher“. With time and experience, the company as a payment processing provider, has evolved its technology to such an extent to detect the crime of financial fraud. iPayTotal’s risk management team along with its partnered acquirers, PayFacs and processors have launched this program that benefits the payment processing industry and assures them of complete satisfaction and confidence when reviewing any particular merchant’s case. This program would not only help its payment processing industry but also gives the first time merchants a scope or a window to judge an acquirer, a PayFac or a processor before blindly going with the reviews available online.   iPayTotal’s Payment Gateway has a built-in ’Risk’ logic, which can sniff out a possible fraud faster than a K9 squad. Its ’Risk’ logic also has 72 odd rules for monitoring the thousands of transactions on the company’s payment gateway daily. Every time a card is used for payment, the company’s gateway connects with the card provider to check if the card has been hot listed. (Hot listing means that the card has been blocked temporarily or permanently for use). At iPayTotal, the agenda is to ensure that a customer’s business can process credit card payments with a high-risk merchant account. Once we started understanding challenges faced by the merchants , our team started working on those regions at the same time we started providing unparalleled support. This helped us in significant growth.

What is the reason behind your company’s long-standing success?

We have a strong team who believe in accomplishing the company’s mission. We know payments and always make payment processing experience simple and enjoyable and hassle free for our customers. We have been in this industry and experience has helped us get better. We know how important your time is to you,   and we work hard to make sure you are   moving quickly towards your goal of building   your business. We are leading in Customer Service. Our team will attend to you whenever you need   them. From sales to technical issues, we’re here 24/7 to ensure uninterrupted service. In terms of safety, we create a payment experience that is easy and secure. Extra layers of security and compliance are installed in our system that will easily detect possible fraudulent activity.

What are the products/services the company focuses on? How are your services different from those in the market?  

We focus mainly on high-risk merchant accounts. We partner directly with banks specializing in numerous high risk industries all in efforts to get legitimate approvals and processing solutions. Our online payment gateway is an independent platform for providing safe and secure payment processing for PSP /ISO and merchants. Our PCI DSS Level 1 Certified cloud payment platform allows consumers to pay merchants securely for goods and services online, mobile, and over the telephone. Below is a short overview of services we provide in a most satisfied customer experience.
  • We provide end-to-end merchant account payment solutions for businesses and consumers around the globe.
  • We can set up with International bank accounts – SWIFT or IBAN, to keep the money flowing even if companies were not able to contact high street banks.
  • We can register and set up offshore /European companies with banking solutions.
  • We can provide a Crypto backed Bank Account and debit card.
  • Financial Licensing and other legal projects.
  • We also offer outsourced payment consulting services to high-risk clients with complicated setups or special requests.
From the very first moment of contact with us, we will work to have a complete understanding of merchants business by listening to them in a compassionate and competent manner. We leverage our advanced knowledge of payments to set merchants up in a matter of hours with a low, transparent rate plan, that will save them most of the money.

How do you decide to take the company a step further in terms of your products/services?

It needs considerable planning and organisation to step up in terms of products/services. We consult members of our team about development plans and also seek the views of merchants and other business associates. At iPayTotal Ltd, we combine our technical skills with our simple,   straightforward approach.   We always aim to provide our merchants first class High Risk Merchant   Account services at the most competitive fees. Be it for IBAN accounts   opening, obtaining offshore accounts and financial licensing… We escalate   solutions and possibilities to help our clients scale deliberately, increase   profitability and achieve long-term viability.   Our commitment is a promise to ourselves to live the values that our   employees created; Pioneering, Courageous, Open and Focused. Our four   values are the heart of everything we do and inspires how we work   together.

Is there any new addition to the list of products/services? Anything exciting you would like to share?   

MOBAM is a highly scalable and PCI-certified payment orchestration platform for White Label Clients and Enterprise Merchants. The modern, easily extendable architecture provides intelligent routing and cascading as well as state-of-the-art risk management functions as well as centralized reconciliation and settlements along with plugin-based integration of Acquirers and Payment Service Providers. Our white label payment gateway is being used by many clients globally. FEATURES  Auto Merchant Onboarding Auto Assignments to the Boarding network AI-based document and identity verification API integration with more than 100 banks and PSPs. Custom API development Reporting based on multiple parameters. Referral Agent and BANK integration and Management Chargeback and Refund Management Financial Report generation FUTURE DEVELOPMENTS  MOBAM™’s future is to build the most demanded business features such as: Virtual Card Instant Generation IBAN generation Swift Account Transfer Crypto Payments Crypto to Fiat Currency If you’re looking for a merchant onboarding system and payment gateway that operates under your own brand, we have just what you need. MOBAM™ offers fully brandable, easily integrated white label solutions, including payment processing, Software as a Service (SaaS), and standalone packages with the highest level of technology and security in the payment card industry.

Leadership-   What do you think are the responsibilities of an entrepreneur?

I believe that there is always room for an entrepreneur to learn more and there is always opportunities to innovation and  constant improvement of a business. SK – An entrepreneur should be focused, dedicated and determined. If you have the hunger to succeed and can visualize success through the “law of attraction” you will become successful in reality, such as is entrepreneurship. One must treat each project as their own child and nurture the project in order to succeed. An entrepreneur is responsible for their own success based on the amount of effort one inputs into achieving the goal, an entrepreneur is also responsible for their own well being, finding a healthy balance is important to maintain enthusiasm and an energetic approach to each situation. An entrepreneur strives to succeed but also strives to see their team mates succeed, achieving goals through collaboration, networking and professional growth. Can you please brief us about your professional experience? SK –  Key Successes Include ·   Developed and implemented a key client relationship and sales process for UK & Wales. ·   Developed successful tender and project managed several high-profile jobs ranging from matters of great public significance to highly televised global affairs (first in UK history of company). ·      Gained genuine rapport and loyal custom from top firms such as; Addleshaw Goddard. ·      Conducted in-depth presentations and training on bespoke case management systems to judiciary and law firms (a UK first). ·      Winner of Global Client Excellence Award 2019. ·    Rapid success and promotions within the organisation. ·    Held the record for most client contracts sold/signed (1 day=Over 30, 1 month=over 500). ·    Employee of the month on several occasions. ·    Developed and maintained long standing relationships with internal and external stakeholders for continued custom. What are the key achievements of your entrepreneurial journey? SK –    –    Building a client base for start up organisations from the ground up
  • Ensuring quality is not compromised even when at full throttle
  • Treating each project whether earlier on in my career or current as a personal goal to achieve and stopping at nothing to achieve it.
  • Winner of Global Client Excellence Awards 2019

How do you look after your employees?

SK – Providing employees with necessary tools to conduct their duties and on going support, ensuring each employee is appreciated and conducted regular staff engagement activities. In order to look after my employees and to maintain a healthy relationship with them, I would ensure that I am always approachable and on call if they need me for anything, thus resulting in their trust and loyalty. Ensuring employees well being and mental health is paramount ensuring equality of work load and opportunities for progression.

What makes your team unique?   

We make our employees feel valued and appreciated. We connect with the employees which has helped us form a dedicated, long-term team.   We have a diverse team  where everyone is unique and have excellent communication with their colleagues and they focus on goals and results which makes our team unique. Personal Questions-    Can you tell us which your favourite book is? Rich Dad Poor Dad And your favourite part of the book (if any)?      “The main reason people struggle financially is because they have spent years in school but learned nothing about money. The result is that people learn to work for money… but never learn to have money work for them.” One person who you admire the most?        Nelson Mandela Whose business story do you find the most inspiring?    Elon Musk Which is the most inspiring quote you have read?     “Success is not final; failure is not fatal: It is the courage to continue that counts.”

Constant vigilance- a need or a strategy? Please share your views.    

It’s critical that companies from a business perspective protect their customers’ and employees’ information. Such a program makes good business sense in demonstrating the value they place on their clients and how they deal with them in a business relationship. It is extremely important that they protect the data that they’re collecting, and the data that is very important to their customers, whether it is credit card information, personally identifiable information or even personal health information, depending on what type of company they’re dealing with. The evolution of the threat landscape requires a security transformation. This includes a shift from point security products, manual security management, and reactive security to a strategy where different security elements are integrated into a single system, security workflows can span multiple network ecosystems, and threat-intelligence is centrally collected and correlated. It also requires that advanced sandboxing be integrated across multiple security elements, enabling organizations to prevent and detect previously unknown threats regardless of where they appear. With more attack vectors being successfully targeted by cybercriminals, doing more of the same when it comes to security is a proven losing strategy. Organizations need to become hypervigilant about security, or they will forfeit their ability to compete in today’s digital marketplace because they will become victims to the increasingly effective and ruthless cybercriminal community.

It’s a rat-race out there. How do you cope with that?  

It’s about self-management and taking full responsibility of myself. You can and you must pro-actively organize and live your life. No one else can do it for you. Managing Your Life is Much More than Career Management: Work (career, wealth) is just one aspect of life. There are other crucial areas which need to get adequate and regular attention in order to lead a fulfilled life: social area (family, friends, recognition), health area (sports, relaxation, diet, well-being and fitness), and spiritual area (fulfillment, religion, love, philosophy). Write Down Your Personal Vision and Mission of Life: Ask yourself what’s really important for you, what you would like to achieve, what you are really good at, what your values are, and what you want to look back on at the end of your life? Determine and write down what you’d like to achieve in each of your life areas. This allows you to anchor your personal life vision in your ongoing schedule. At the same time it will add meaningful content to your life. There always will be external tasks and deadlines which you will need to comply with. It’s a fact of life. Still, in order to master your life, you will also need to set your own priorities in order to concentrate on your important professional and private goals. You need to control your day in order to control your life.

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